Utility failures can include power outages, loss of communication, and/or loss of water/sewer service.
Power outages:
Power outages have the potential to impact life safety measures within a building. Should a power outage occur, follow emergency lighting to evacuate safely. If possible, assist others if they are unable to evacuate on their own.
- Notify the Facilities Customer Service Center at 205-348-6001.
- Contact UAPD for after-hours notification at 205-348-5454 or 911.
- In most cases, occupants will be unable to use the elevators and must use the stairwells to evacuate the building.
- If someone is trapped in an elevator, contact UAPD at 205-348-5454 or 911.
Loss of Communication:
Limited communication outages may occur on campus such as phone and/or internet service. If possible, contact the Office of Information Technology (OIT) with details regarding the communication problem. The IT Service Desk can be reached via:
- Phone: 205-348-5555
- Email: itsd@ua.edu
- Address: 125 Gordon Palmer Hall
Loss of Water/Sewer Service:
A loss of water or sewer utilities may have the potential to impact life safety measures within a building. Do not attempt to use these utilities during the outage.
- Ensure that Facilities is aware.
- If there are any life safety issues, contact UAPD at 205-348-5454 or 911.
- Follow guidance from university officials.
